Employer: Providence
Position: IS Customer Support Technician – On Site
Location: Portland, Oregon
Job type: Information Technology
Job overview
Providence, a large not-for-profit health system, is hiring an on-site IS Customer Support Technician in Portland. The technician is a key point of contact for hospital and clinic staff (Providence calls them caregivers) who need help with computers, devices and IT services. Keeping technology running in healthcare directly supports patient care, and the pay range is strong for support-level IT work.
Key duties
Based on the employer’s listing, the day-to-day work typically includes:
- Resolve hardware, software and access issues for staff on site
- Handle requests for IT services and equipment
- Help roll out technical projects across departments
- Use knowledge management tools to document fixes
- Give friendly, timely support to every user
Qualifications
The listing asks for, or prefers, the following:
- Two years of technical support experience, or at least one current IT certification
- Experience using knowledge management tools
- Preferred: associate’s or bachelor’s degree in IT or a related field
- Preferred certifications include A+, Network+, CCNA or similar
Location
The role is based in Portland, Oregon. Before you apply, plan your commute, including travel time at the start and end of your shift and parking or public transit options, so you can commit to the schedule with confidence.
Schedule: Full-time, on site.
Pay
$30.15 to $46.13 per hour, as stated in the listing. Final pay depends on the employer’s offer, your experience and any applicable differentials.
Our career insight
Certifications such as CompTIA A+ can substitute for some experience here, which makes this a reachable step up for help desk staff. In your resume, give numbers for tickets handled and resolution times. Also mention any experience supporting clinical or hospital environments. For more tips, read our guide: AI and the Future of Work: What Job Seekers Should Know.
How to apply
Apply directly through the employer’s official listing using the button below. SmartLinksJobs is not the employer and never charges applicants. If anyone asks you to pay for training, equipment or a background check before you are hired, stop and report it. Prepare an up-to-date resume that matches the duties above before you click apply.
Closing date: Not stated in the listing. Apply soon, as roles like this can close quickly.
Source: LinkedIn Jobs (Providence listing) – verified Oct 30, 2026