Employer: ID Logistics US
Position: Customer Service Representative (CSR)
Location: Salt Lake City, Utah
Job type: Customer Service & Administration
Job overview
ID Logistics US, a contract logistics provider, is hiring a Customer Service Representative in Salt Lake City. CSRs support client orders, shipments and questions for warehouse operations. The role is office-based, with a regular weekday schedule.
Key duties
Based on the employer’s listing, the day-to-day work typically includes:
- Answer client calls and emails about orders and shipments
- Enter and track orders in warehouse and logistics systems
- Resolve shipping issues with the warehouse and carriers
- Keep clear records of customer communications
- Prepare simple reports for clients and managers
Qualifications
The listing asks for, or prefers, the following:
- High school diploma or GED
- About three years of customer service experience
- Comfortable with computers, email and spreadsheets
- Professional, patient communication
Location
The role is based in Salt Lake City, Utah. Before you apply, plan your commute, including travel time at the start and end of your shift and parking or public transit options, so you can commit to the schedule with confidence.
Schedule: Monday to Friday, 8:00 AM to 4:30 PM.
Pay
$20.00 per hour. Final pay depends on the employer’s offer, your experience and any applicable differentials.
Our career insight
Logistics CSR roles can lead to account management and supervisor jobs. Show you are comfortable with systems and data, not just phones. A short example of solving a late-shipment problem can make your application memorable. For more tips, read our guide: Writing a cover letter that gets read.
How to apply
Apply directly through the employer’s official listing using the button below. SmartLinksJobs is not the employer and never charges applicants. If anyone asks you to pay for training, equipment or a background check before you are hired, stop and report it. Prepare an up-to-date resume that matches the duties above before you click apply.
Closing date: Not stated in the listing. Apply soon, as roles like this can close quickly.
Source: LinkedIn Jobs (ID Logistics US listing) – verified Oct 29, 2026