Employer: Humana
Position: Inbound Contact Representative 2 – Dental (Remote)
Location: Wisconsin (Remote)
Job type: Customer Service & Administration
Job overview
Humana, one of the largest health insurers in the U.S., is hiring remote Inbound Contact Representatives for its dental line. This listing is posted for Wisconsin, and candidates must live in the Central or Eastern time zone. Representatives take calls from members and providers about dental benefits, claims and coverage.
Key duties
Based on the employer’s listing, the day-to-day work typically includes:
- Answer inbound calls about dental plans, benefits and claims
- Explain coverage in clear, simple language
- Research and resolve member and provider questions
- Document calls accurately in Humana systems
- Meet quality and service goals while working from home
Qualifications
The listing asks for, or prefers, the following:
- At least two years of customer service experience
- Must live in the Central or Eastern time zone
- Quiet, distraction-free home workspace and reliable internet
- Able to attend the full training schedule
Location
This is a work-from-home position listed for Wisconsin. Check the time-zone and home-office requirements before applying. Remote roles still have set schedules and may require you to live in specific states.
Schedule: Remote; start date January 4, 2027, with 5 to 6 weeks of training from 8:30 AM to 5:00 PM Eastern.
Pay
$39,000 to $49,400 per year. Final pay depends on the employer’s offer, your experience and any applicable differentials.
Our career insight
Remote roles attract many applicants, so prove you can work independently. Describe your home office setup and your internet speed, and give an example of meeting call metrics. Ignore anyone who asks you to pay for equipment, because real employers do not. For more tips, read our guide: How to spot fake job offers and job scams.
How to apply
Apply directly through the employer’s official listing using the button below. SmartLinksJobs is not the employer and never charges applicants. If anyone asks you to pay for training, equipment or a background check before you are hired, stop and report it. Prepare an up-to-date resume that matches the duties above before you click apply.
Closing date: Not stated in the listing. Apply soon, as roles like this can close quickly.
Source: LinkedIn Jobs (Humana listing) – verified Oct 29, 2026