Employer: XPO
Position: Customer Service Representative
Location: San Diego, California
Job type: Customer Service & Administration
Job overview
XPO, one of the largest less-than-truckload (LTL) freight carriers in North America, is hiring a full-time Customer Service Representative in San Diego. CSRs help shippers track freight, solve delivery problems and schedule pickups, so the role mixes phone, email and system work. The pay range is strong for a customer service position.
Key duties
Based on the employer’s listing, the day-to-day work typically includes:
- Answer customer calls and emails about shipments and pickups
- Track freight and resolve delivery exceptions
- Enter and update shipment information in company systems
- Work with drivers, dock teams and dispatch to fix issues
- Keep customers informed with clear, accurate updates
Qualifications
The listing asks for, or prefers, the following:
- About two years of customer service experience
- Proficiency with Microsoft Office
- Clear communication and strong problem-solving
- Flexibility to work varied shifts
Location
The role is based in San Diego, California. Before you apply, plan your commute, including travel time at the start and end of your shift and parking or public transit options, so you can commit to the schedule with confidence.
Schedule: Full-time; shifts may vary.
Pay
$26.05 to $32.04 per hour. Final pay depends on the employer’s offer, your experience and any applicable differentials.
Our career insight
Logistics customer service is about solving problems under time pressure. In your resume, show one example where you fixed a customer problem quickly, with numbers if possible. Typing speed and comfort with multiple screens also help. For more tips, read our guide: Writing a cover letter that gets read.
How to apply
Apply directly through the employer’s official listing using the button below. SmartLinksJobs is not the employer and never charges applicants. If anyone asks you to pay for training, equipment or a background check before you are hired, stop and report it. Prepare an up-to-date resume that matches the duties above before you click apply.
Closing date: Not stated in the listing. Apply soon, as roles like this can close quickly.
Source: LinkedIn Jobs (XPO listing) – verified Oct 29, 2026